Privacy Policy
Your privacy is important to me. This policy explains what information 2 Lil’ Owls Studio collects through this website and how that information is used.
Information I Collect
When you place an order or create an account, I may collect information such as your name, email address, billing address, account information, and purchase history.
This information is used to process orders, provide access to purchased products and classes, maintain customer accounts, provide customer support, and meet legal, accounting, and tax requirements.
Email List
If you choose to join my email list, I collect your email address and any other information you voluntarily provide when subscribing.
I use Flodesk to manage my email list and send newsletters, studio updates, new class announcements, and occasional special offers.
You may unsubscribe at any time using the unsubscribe link included in every email.
I do not sell my email list or customer information.
Payments
Payments are processed through third party payment providers such as PayPal and Stripe.
I do not store or have access to your full credit card information. Payment information is handled according to the privacy and security policies of the payment provider you choose.
Service Providers
I use trusted third party services to operate my website and business. These may include website hosting, WooCommerce, email services, payment processors, video hosting, analytics, security services, and other tools necessary to provide website functionality.
These service providers may process limited personal information as necessary to perform their services.
I do not sell your personal information.
Cookies
This website uses cookies and similar technologies to provide essential website functions such as remembering your login, maintaining your shopping cart, processing purchases, and providing access to your account and classes.
Cookies may also be used for website analytics and other functionality.
You can control or disable cookies through your browser settings, but some portions of the website may not function properly if essential cookies are disabled.
Your Information
You may contact me if you would like to request access to, correction of, or deletion of personal information associated with your account, subject to any information I am legally required to retain.
Deleting your website account may also remove your ability to access previously purchased online classes or downloadable products.
Certain transaction and purchase records may need to be retained for accounting, tax, fraud prevention, or other legal purposes even if your customer account is deleted.
Data Retention
I retain personal information only for as long as reasonably necessary to provide services, maintain business and tax records, meet legal obligations, resolve disputes, and protect the security of the website.
Changes to This Policy
I may update this Privacy Policy from time to time as my website, services, or legal requirements change.
The most current version will always be posted on this page.
Contact
If you have questions about this Privacy Policy or the personal information associated with your account, please contact me through the contact information provided on this website.