Check out the videos below for some of the most common questions and how to access your workshops.
Terms of Use, Purchases & Digital Product Policies
Thank you for purchasing from 2 Lil’ Owls Studio. Please review the information below before purchasing classes or digital products.
Coupon Codes
Do you have coupon codes available?
Yes.
Take 20% off a purchase of $60 or more with coupon code take20
Take 30% off a purchase of $120 or more with coupon code take30
Only one coupon code may be used per order. Coupon codes cannot be combined or stacked. Please choose the coupon that gives you the best discount for your purchase.
Refund Policy
Are purchases refundable?
All sales are final.
Because my classes and digital products provide immediate access to digital content, I do not offer refunds, returns, exchanges, or cancellations after purchase.
Please review the product description carefully before purchasing and check your account to avoid accidentally purchasing something you already own.
Online Classes and Video Access
How long do I have access to a class I purchase?
Classes include online access through my website while the class remains available, and many classes also include the ability to download the individual class videos for your personal use.
I strongly encourage you to download any videos or resources you would like to keep and maintain your own backup copies.
Classes may be retired or removed from the website at my discretion. Online access is not guaranteed indefinitely.
Products and classes that are more than 4 years old may be removed from the website and will no longer be available for online access or download.
If you would like to keep a purchased class or resource for future use, please download it before it reaches the end of its availability period.
Class videos are currently hosted through Vimeo. You are responsible for making sure Vimeo is available in your country and compatible with your internet connection, browser, and device.
Personal Access Only
Your purchase is for your individual personal use.
You may not share your account login, class access, videos, PDFs, downloads, lesson materials, or other purchased resources with another person.
You may not upload, copy, distribute, sell, share, or publicly post any portion of a class, video, PDF, digital download, or other course material.
All class content and digital resources remain the intellectual property and copyright of Denise Love and 2 Lil’ Owls Studio unless otherwise stated.
Downloadable Products
How long are my digital downloads available?
Digital products currently include up to 10 downloads through your website account.
You are responsible for downloading your purchases and keeping your own backup copies.
Your account should not be considered permanent storage for purchased files. I cannot guarantee that replacement download links or files will be available in the future.
Digital products more than 4 years old may be removed from the website and will no longer be available for download, including through your customer account.
If you purchased products before the current website account system was introduced in 2017, those older purchases may not appear in your current account.
Downloading Files
How are downloadable products delivered?
Many downloadable products are provided as ZIP files. You will need a computer or device capable of downloading and opening ZIP files.
Because devices and operating systems vary, I cannot guarantee that every digital product will download, unzip, or function properly on every mobile device.
For the easiest experience, I recommend downloading larger files to a computer first and then transferring them to your preferred device if needed.
Technical Issues
If you are unable to access a purchased class or download, you are welcome to contact me and I will help when possible.
If there is a problem with my website or your account access, I will do my best to correct it.
However, I cannot be responsible for technical problems related to your individual computer, device, browser, internet connection, security settings, extensions, applications, internet provider, Vimeo, website hosting provider, or other third party services.
If a class page or video is working normally on my end, common troubleshooting steps include restarting your device, clearing your browser cache, disabling conflicting browser extensions, or trying another browser.
Technical compatibility issues do not qualify a purchase for a refund.
Workshop Bonuses
Can I substitute bonus materials included with a class?
No. Bonus materials are included as part of the class as described and cannot be exchanged or substituted for another product.
Some bonus materials may occasionally be offered separately, but purchasing the class does not create a credit toward other products.
Selling Artwork You Create
Can I sell artwork I create while taking your classes or using your art resources?
Yes.
You are welcome to sell your own original finished artwork created using techniques, prompts, color ideas, exercises, or inspiration from my classes.
Your finished artwork should be your own creative work.
You may not resell, redistribute, reproduce, or repurpose my class materials, PDFs, downloads, templates, prompts, instructional materials, videos, or other resources as products of your own.
You may not use my educational materials to create substantially identical instructional products, classes, downloads, or resources for resale or distribution.
Copyright
All classes, videos, written lessons, photographs, PDFs, downloads, graphics, instructional materials, and other original content provided by 2 Lil’ Owls Studio are protected by copyright.
Purchasing a product gives you permission to personally use that product. It does not transfer ownership of the copyright or intellectual property.
Content may not be copied, reproduced, distributed, uploaded, shared, resold, or made available to others without written permission.
Safety Disclaimer
My classes are intended for adults.
Some art classes may include tools, art materials, adhesives, cutting tools, heat sources, chemicals, or other materials that require appropriate care.
You are responsible for following the manufacturer's instructions and safety recommendations for any materials or tools you choose to use.
Participation in classes and use of demonstrated techniques is at your own risk. Denise Love and 2 Lil’ Owls Studio are not responsible for injuries, accidents, damages, or losses resulting from the use or misuse of materials, tools, techniques, or information demonstrated in a class.
Third Party Services
My website, classes, downloads, and videos rely on third party services such as website hosting, payment processing, email delivery, and video hosting.
I cannot guarantee uninterrupted availability of these outside services and am not responsible for temporary outages, service interruptions, changes made by third party providers, or compatibility issues outside my control.
Purchases are subject to these Terms of Use at the time of purchase.
**Contact me for any questions: MessyArtJoy [@] gmail [dot] com
Terms of Use
All original content on this website, including classes, videos, PDFs, downloads, artwork, photographs, written materials, product descriptions, graphics, and educational resources, is the copyright and intellectual property of Denise Love and 2 Lil’ Owls Studio unless otherwise stated.
By purchasing or accessing my products or classes, you agree to the following terms.
Personal Use License
Your purchase provides a license for your individual use only.
Purchased files, class materials, videos, downloads, PDFs, and other resources may not be shared, copied, uploaded, redistributed, transferred, resold, or made available to another person.
Your purchase does not transfer ownership or copyright of the original materials.
Creating and Selling Your Own Artwork
You are welcome to use techniques, ideas, prompts, exercises, and inspiration from my classes to create your own original artwork.
You may sell your finished original artwork and use what you learn in personal or professional creative work.
You may not reproduce, repackage, redistribute, or sell my instructional materials, downloads, PDFs, videos, templates, prompts, graphics, or other resources as your own products.
You may not copy or substantially reproduce my classes or educational materials for use in your own classes, workshops, downloads, or instructional products.
Class Access
Class purchases are intended for the registered purchaser only. Login information and classroom access may not be shared.
You may not publicly post, upload, record, distribute, or share class videos, lessons, bonus materials, PDFs, or other classroom content.
Online class access is provided while the class remains available on the website. I strongly encourage you to download any available videos and resources you would like to keep.
Products and classes more than 4 years old may be removed from the website and will no longer be available for online access or download.
Class Content
Classes are created for personal enrichment, creative exploration, and enjoyment. They are not professional certification programs or academic courses and do not include grades, formal assignments, or certificates unless specifically stated.
I may occasionally update, revise, or remove class content as my website and creative offerings evolve.
Safety
You are responsible for safely using all art materials, tools, equipment, and techniques demonstrated in my classes.
Please follow manufacturer instructions and appropriate safety precautions when using art supplies and tools.
Participation in my classes and use of the techniques demonstrated is at your own risk. Denise Love and 2 Lil’ Owls Studio are not responsible for injuries, accidents, damages, or losses resulting from the use or misuse of materials, tools, or techniques.
Account Access
Violation of these Terms of Use may result in suspension or termination of your website account and access to purchased content without refund.
If you experience a problem with a purchase or your account, please contact me so I can help resolve the issue.