Frequently Asked Questions:
Q: Is my download link good forever?
A: No. Your links will expire. You have access to the link for 13 days and a limited number of download attempts – Please download your product immediately and make a backup.
Q: What software do I need and are they compatible with Mac and PC?
A: The templates are made in Photoshop CS5/CS6 and will work in Photoshop and Photoshop elements. You need to have a some knowledge of working with layers and masks. These are layered PSD files, PNG, or JPEG files depending on what you purchase. The products are compatible with both Mac and PC.
**The Actions and Presets are compatible with the versions listed in the product listings. By purchasing this product – or any other product from the website – you are agreeing that you know what it is and how to install it/use it. 2 Lil Owls does not take responsibility for your knowledge base on Photoshop. If you buy a product and are unsure how to use it – unfortunately there is no option for a refund since there is no way to actually return a digital product – in this case we would recommend you not purchase a product you don’t know how to use. I am always happy to help you in anyway I can but do not claim to be an expert on the ins and outs of all of the versions of Photohop. I can send you a sample if you want to give it a try before you buy an action or preset. Just send me a request at email@example.com
Q: Do the fonts come with my product?
A: No. Fonts are copyright protected. I use mostly free fonts in all the templates I make.. I get alot of them from http://www.dafont.com/.
Q: Who do you suggest for printing my template products?
A: I use the Miller’s photolab templates and White House Custom Color templates – both are excellent choices. You can get your templates printed anywhere you prefer with minor adjustments – just check the printer specs before sending in your design.
Q: How big are these files?
A: These are very large files.. over 125mb in some cases.. please allow time for your download.
Q: Can I share my downloads with other people?
A: Your purchasing a product with use to the original purchaser.
Q. What format do the textures come?
A. The textures are Jpeg format with a 300 DPI resolution. Some of the textures are overlays that are transparent and formatted as a PNG. These products are meant to be layered on top of your photograph and then the layers put into blending modes to incorporate them into your photo.